A free upgrade is available in the event the car you originally booked is not available or in some other circumstances. You will be offered a bigger car as an alternative. Our Customer Experience Team will reach you to ask for your permission first before proceeding with the replacement of your selected car.
In some circumstances, your selected vehicle can be replaced with other models in the same class of vehicles. For instance, replace a Perodua Bezza for Perodua Myvi.